Transport for Wales service update

13 Mar 2023

Transport for Wales (TfW) is advising its customers to check for the latest information before travelling this week as some services will be affected by train shortages and industrial action.

Class 175 update

As announced earlier this month, TfW has temporarily withdrawn a number of its Class 175 trains to allow additional maintenance checks to be carried out following some recent mechanical issues.

While it was hoped these units would be back in service by Friday 10 March, safety checks are still on-going and as a result disruption is likely to continue for the remainder of the coming week (w/c 13 March).

Disruption is likely across the Wales and Borders network, not just on those routes served by the Class 175s, as trains are moved to provide capacity where demand is highest. Customers are asked to check before they travel. This includes first and last trains and any ferry connections to ensure sufficient time is allowed.

Routes affected by the changes are:

Newport - Crosskeys – service cancelled (no rail replacement).
Chester-Liverpool – service cancelled (Merseyrail ticket acceptance).
Conwy Valley Line – service cancelled (rail replacement).
Wrexham-Bidston Line – service cancelled with rail replacement buses.
West Wales lines – some services to Pembroke Dock (w/c 13/03) cancelled with rail replacement buses.
All Milford Haven and Fishguard services cancelled west of Carmarthen - majority of services will have rail replacement buses.
Cambrian Coast – early morning Barmouth service cancelled, with rail replacement buses.
Core Valley Lines – reduced service on some routes.

Jan Chaudhry-Van der Velde, Chief Operations Officer at TfW, said: “The safety of our customers and colleagues remains our priority and it is important that all the necessary checks and repairs have been completed on each of our Class 175 trains before being allowed back into service.

"The Class 175s are maintained on our behalf by CAF at their depot in Chester, and while we have this shortage of rolling stock, we are moving trains around the network to try and minimise the impact on the busiest routes.

“We’re very sorry for any disruption to customers’ journeys while we work to carry out the repairs as quickly as possible.”

Industrial action – March 16 and 18 - You can find the latest information on industrial action here

The National Union of Rail, Maritime, and Transport Workers (RMT) has announced planned strike action at Network Rail has been suspended. However, strike action at 14 train operating companies (not including TfW) will still go ahead as planned on 16 and 18 March. There will be some changes to TfW’s timetable as a result.

Some services are also likely to be extremely busy as a result of the severely-reduced timetable put in place by other operators.

Jan Chaudhry-Van der Velde, Chief Operations Officer at TfW, added: “Strike action at 14 Train Operating Companies will still go ahead as planned. This will include station staff who are responsible for key operational roles such as train dispatch. As a result, we’re not able to provide some services at certain times to stations managed by the affected operators.”

Timetable changes:

Services between Chester and Liverpool will not run.
Services will not call at Wilmslow.
Services calling at Stockport will be set down only towards Manchester and pick up only towards Crewe.
Before 09:15 and after 21:15 - services between South Wales and Cheltenham will terminate at Lydney
Before 07:00 and after 19:00 - services between North Wales and Manchester will terminate at Chester.
Services on the Marches Line will terminate at Shrewsbury.
Services to Birmingham International will terminate at Birmingham New Street.

Cheltenham Festival

Passengers travelling to Cheltenham Festival are advised to seek alternative travel arrangements as services to Cheltenham between 0915 and 2115 will be limited and very busy. Gloucester station will be closed all day.