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26 Mar 2021

Transport for Wales asks customers to be responsible

Mae Trafnidiaeth Cymru yn gofyn i gwsmeriaid fod yn gyfrifol

Travel Safer

Transport for Wales is issuing a clear message to the travelling public this weekend, urging them to follow all travel safer advice and act responsibly to help Keep Wales Safe.

With the ‘Stay Local’ restriction being eased by Welsh Government, TfW is reminding those using public transport that they have a fundamental responsibility to follow guidelines, adhere to social distancing and plan their journeys in advance.

TfW is also highlighting that there are still restrictions in place cross-border between Wales and England.

TfW is asking rail customers to use Capacity Checker – an online portal that allows customers to check before they travel to see which trains have most space available for COVID-19 safety.

Leyton Powell, TfW Safety and Sustainability Director said:

“The safety of customers and colleagues is our top priority and throughout the whole pandemic we’ve implemented a detailed programme to ensure the public are safe.

“With certain restrictions now easing, it’s important to understand that there is also a responsibility on our customers.  Please follow all our travel safer advice including wearing a face covering, using hand-sanitiser, following our queuing and one-way systems but most importantly plan-ahead for your journey and please don’t use public transport if you have any COVID-19 symptoms.

“If using our rail services, please use capacity checker and consider when the safest time is to travel and then plan accordingly.”

For further guidance on public transport, click here.

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