28 Oct 2025

The team at Newport Station came together last week to celebrate a remarkable milestone -Customer Host Albert Bray’s 80th birthday.

Albert, originally from Newport, started his railway career back in 2001, having previously worked in engineering and ship building. For more than two decades, Albert’s been a familiar face for customers across the network.

“I love my job, I just get on with it” explained Albert.

Albert, who’s enjoyed getting to know his regular customers over the years added “I think I’m known all the way from Carmarthen to Holyhead!”

“You get a little bit of satisfaction from talking to customers, getting a reaction, making them smile. That’s what I like doing and that’s why I’m still doing it.”

Piers Croft, Onboard Services Director, added: “Albert is a fantastic example of the dedication and passion our colleagues bring to serving our customers every single day. For more than 20 years, he’s gone above and beyond to make their journeys better.

“His warmth and commitment have made him a much-loved member of the Newport team and a familiar face across the network. We’re delighted to celebrate this milestone with him and look forward to many more years working together.”

Albert celebrated his birthday with cake made especially by his colleagues at our catering facility in Newport.

With no plans to slow down, Albert is looking forward to a couple more years serving customers up and down the Transport for Wales network.